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    Postage

    We use the Royal Mail to deliver all of your woolly and leather goods to the four corners of the world and endeavor to get your package in the post within 48 hours of your order being submitted and payment received, providing the products are in stock. 

    Our last post for all unsigned postal services is 18:00 on Thursday 20th December 2018. 

    At this festive time we post all of our orders out by Royal Mails 48HR Service inside the UK and the last recommended dates are below.   

    Many thanks for your business and we wish you a very merry Christmas and a happy & healthy 2019.

     

    UK Inland Services

    Tuesday 18th December

    2nd Class and Royal Mail Signed For®

    Thursday 20th December (2pm)

    1st Class and Royal Mail Signed For®

    Royal Mail Tracked 48®*

    Friday 21st December (2pm) Royal Mail 24® Signed for 
    Saturday 22 December Royal Mail Special Delivery Guaranteed®

     

     

    For International orders, please visit the Royal Mail Website

    Please note; larger items such as coats, rugs and beanbags may be posted by a different courier and could take up to five working days to arrive. Tracking details will be provided and we always recommend purchasing these within good time.

    Returns & Exchanges

    We understand at this time of year that many orders will be purchased as presents and won't be opened until the Big Ho Ho. That's not a problem and we will be happy to help with any exchanges for orders purchased as a present from October 24th 20018 until 14th January 2019, giving you that extra bit of time to get back into the swing of things again.

    Please refer to our returns page for more information on how to start the returns process.