Tim Heaton, Operations Director
The youngest of the Heaton family, Tim and his wife Dom set up Westmorland Sheepskins Online in 2010 and moved into the realm of Bricks and Mortar in 2016. Skills: Hard working, hands-on Dad, born rugby player, team player through and through, always has time for his family and friends and the man with answers!
Dominique Heaton, Development Director
Dom comes from a small town in South Wales and you'll see this influence in our collections. Skills: digital audience development background, slightly scatty and forgetful forward thinker and feeder (positive or negative you decide).
Emoji: TBC 🤔
Beth Patterson, Customer Happiness Chief (Currently on Maternity Leave)
Literally the girl next door to Tim growing up, Beth joined the team in 2018 and has established herself as the authority on organising our team to ensure our customers get the best possible experience. Skills: Former life as Health and Safety exec, attention to detail, super organised, stylish, nurturing and team go to.
SJ, Customer Happiness Chief
SJ (Sarah-Jane) is holding the fort magnificently in Beths absence. A proper local girl who's husband has played rugby with Tim since being lads. Having worked at Rudding Park, Bolton Abbey and Yorkshire Yurts / Yurt Bar / Yurtshire she brings a wealth of experience as well as sunshine to the office.
Fox, Internet Fulfilment Assistant (Warehouse)
They turned up for interview and it was a no-brainer - they were in!!! Articulate, thoughtful, organised with great knowledge and conversational contributions. Has brought noodle culture to the office.
Sally, Customer Happiness Deputy
Worked with Dom at Museums a long long time ago and they now have the chance to work together again - smashing! Sally thinks 'audiences' all the time and is always so well accessorised. LOVES reindeer and colour 🌈
Leanne, Customer Happiness Deputy
Brings the fun and banter with her wherever she goes Yey! Great get on with it attitude and keeps Tim inline with Sally and Kitty. Always coordinated with leopard prints looking 'spot on'.
Kitty, Internet Fulfilment Assistant (Shop)
Daughter of Sally and slowly but surely getting us ship shape in terms of stock and fulfilment at the shop. Organised, perceptive, artistic and makes THE BEST banana and chocolate cake!
Dom's Mum - She ran the show in the Llandeilo shop and thankfully can often still be found helping out in the Harrogate store. Skills: Attention to detail, great chat and delegation...
Emoji: TBC 🍸🙏
Dom & Tim's nephew and still at school, Harvey joined the team part-time in 2020 to gain some work experience and fund his McDonald's and Subway habits. Skills: Always smiling and willing to help, positive influence, also provides Minecraft support when required.
The Originals... THE SHOWS AND MARKETS TEAM
Tim's Dad. Since starting the business from scratch in 1981, Howard has built on his experience at Heatons, learnt a lot more stuff and likes to share his knowledge. Skills: Passion and knowledge of, and for, wool, sheepskin and leather, entertaining Yorkshire wit, an engaging conversation starter and family man. You won’t find a prouder Yorkshire man and he doesn't look like slowing down now he's hit his 70s.
Howards wife and business partner. What do they say about behind every good man? Skills: The accounts, keeping a tight ship and organising the team, makes a mean Yorkshire pud. Grandma of many and always open arms for them.
The eldest of Howard and Joan’s sons, Joe joined the business in 2009 and like Howard, has made great friends across North Yorkshire’s markets and shows and built up his own good reputation. Skills: Highly practical and intelligent Joe is the go to man in the family and Uncle Extraordinaire!#
Howard, Tim and Joe Heaton circa 2017