UK Delivery

Standard delivery (within 2-5 working days) via Royal Mail First Class or Hermes (3-5 working days) for larger packages.

International Delivery

Standard delivery for international deliveries is via Royal Mail International Tracked & Signed. Delivery times usually vary between 7 and 10 days but may take up to 28 days.

Larger items like pouffes and beanbags are not currently available for International Delivery.

Returns

If you’ve changed your mind about keeping your purchase, please complete the returns form that you received with your item, return it in its original condition* and we’ll exchange or refund it. Unless faulty, this should be within 14 days of receiving your order.

* we’d expect the item returned undamaged and unused with its original packaging and labels.

For international returns queries, call us on +44 113 2178631 or email us. Find out more about our refund policy including any exceptions.

For returns purchased at our shows and markets, please contact our Shows Team directly.