Not only is it nice for us to hear you say such lovely things about us and our products, but we know it gives you peace of mind to hear that other people have had good experiences with us when making a purchase online. At Westmorland we feel that the face behind the sale is as important as the product itself, especially in the age of internet shopping. Well we would say that, being a family run business built on the success of face to face sales for decades so here are a few testimonies we have picked out to help reassure you that you are making a sound purchase.
I would just like to comment that I bought two of your sheepskin rugs from the market stall at Harrogate Christmas Market on Sat 20th, I was delighted with the service and the great quality of the rugs, infact they had to be squeezed into my case to take back to Scotland. I have now ordered another rug for my other chair. Many thanks.
Great to hear you are going digital – we look forward to visiting your stand every year as you’ve such good and novel products at such reasonable prices and are such trustworthy people – we always find something we love and we totally enjoy having a chat with you guys too. Best wishes in this new venture of yours and we’re looking forward to receiving news that you have gone live. PS you’ll remember us – remember the lady you had to hare after as she’d picked up the wrong shoe?
Chris, Crystal Palace
At no point in the last 39 years did I think for one second I would be writing a letter to thank a sheepskin slipper provider. Oh how life has changed; 18 months ago I was playing rugby to a high standard and enjoying life to the full, some would say burning the candle at both ends. I came home from a skiing holiday and was in so much pain, I had to go to the GP and later that week I was diagnosed with aggressive rheumatoid arthritis. Being forever the optimist I didn’t worry too much until a couple of weeks later. I was almost bed ridden, just getting out of bed and going to the toilet was a chore, my feet, ankles and knees were agony, I was filled with dread every time my feet hit the floor.
After going through so many pairs of slippers, I was introduced to your products. Well I have to say I was a little concerned by the price and what I thought was a stigma that came with sheepskin slippers. Oh how wrong I was, they cost me £50 and it has been the best money I have spent in years (excluding my first girly holiday abroad for £150). The range was amazing and I soon found a style I was comfortable with. In the last 10 months I have worn my slippers almost 10 hours a day (I am moving around a lot better these days, since my new medication and I work from home), my feet are less painful, they no longer sweat after 5 minutes. I have no problems with circulation and most of all they still look and smell almost brand new.
Thank you so much for enhancing my life, I know it sounds a little dramatic, but they have certainly done this. I know your slippers have not cured my arthritis but they have;
- Ensured moving around the house is less painful
- My feet no longer sweat
- Saved me a fortune
- Helped with circulation
- They look good ( I get compliments regularly regarding my slippers)
Mrs Sam Leeds, West Yorkshire
The website is truly simpatico with ‘wool’ – the design, colour and typeface are all very complimentary. Information about the family is thoughtful. Pics are great … especially the car in some of the photos! All in all a lovely shopping experience thanks.
We are always keen to hear your feedback and views so that we can keep on improving our service for you. if you have any comments, please email us and let us know.